Not Properly Monitoring The Situation, Part 2

, | Working | October 7, 2016

(We recently had a couple of computers move. To save manual labor on myself, I did not move monitors if there was a monitor already at the new location.)

User: “With the new screen, will my files still be there?”

Me: *hoping that I misunderstood the question* “Yes…”

User: “Are you sure? I don’t think they will be.”

Me: *inwardly dying because I know that I didn’t misunderstand* “Show me.”

(We go to the computer, she shows me a monitor that has stickers on it, where the one that used to be attached to the computer didn’t have stickers.)

User: “This isn’t my screen. This isn’t right. My files will be missing.”

(I turn the computer on, have the user login, and all of her files show up normally.)

Me: “The monitor is like a TV. Regardless of what TV you hook the DVD player up to, it will show the same content.”

User: “Oh, okay!”

(I go back to the office, and proceed to bang my head on the wall.)

 

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