Not Perfectly On Time

, , , | Right | February 5, 2019

(Part of the procedure each morning is to have an employee call in to a banker who is already in the branch before coming in. This morning, the banker sees an employee pull up and answers the phone when it rings, assuming it’s her. Keep in mind, we don’t open for at least another half an hour.)

Banker: “Thank you for calling [Bank]. how can I help you?”

Customer: “I’M PISSED OFF!”

Banker: “Oh… What seems to be the problem, ma’am?”

(The customer then goes on a tirade about how her son is travelling and has no money in his account, which is obviously the bank’s error. It becomes apparent that she does not have his account number, or even permission to access the information.)

Banker: “I’m sorry, ma’am, but we don’t actually open until ten. Would you mind calling back then, and then we’ll see what we can do for you?”

Customer: “When is that, twenty minutes? Fine, I’ll call back.”

Banker: “Perfect!”

Customer: “NO, IT’S NOT F****** PERFECT!” *hang ups*

(She never called back.)

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