Not Passing With Flying Colors

| Right | May 12, 2017

(This exchange happens about five minutes into my highlighting the features, including camera and video, on a 7″ tablet device to a customer.)

Customer: “So this is in color, right?”

Me: *thinking the customer means the body of the device* “Well, right now the options I have are either a black or white body on that device.”

Customer: “No, the screen. It’s in color?”

Me: “Um… Yes, it’s an HD color display screen.”

Customer: “But if I’m reading like a book or something it’ll be in black and white?”

Me: “Sure, unless there are pictures or embedded content.”

Customer: “So it’s color?”

Me: *speechless*

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