Not On Fine Form
Community College | Learning
| January 27, 2017
(I send an email to a student.)
Me: “Okay, just submit the attached form and we’ll take care of that for you.”
(Five minutes later:)
Me: “Sorry, I wasn’t clearer. Please fill out the form and submit it.”
(The student had downloaded the blank form, attached it to an email, and sent it right back to me!)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
