Not What We Mean By Putting A Smile On Your Face
(I am working as a cashier on a busy Wednesday. We are not usually crowded during the week, so we only have three cashiers working at the time. I then get a lady who has waited in the other two lines, then came to my register.)
Me: “Hello, miss, find everything okay?”
Angry Customer: “No, and I’ve been waiting forever. You should have more people working!”
Me: “I’m sorry about that.”
(I don’t say anything the rest of the time, because I feel awkward.)
Me: “Here’s your receipt; have a nice day.”
Angry Customer: “You know, it’s helpful if you smile!”
Me: *awkwardly smiles*
Angry Customer: “That’s not a smile; that’s a smirk!”
Me: *speechless*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.