Not Linked To Reality

Client: “This is not what we requested at all. This [document] looks exactly the same as we provided a week ago. The deadline is tomorrow, we need this ASAP! When can you apply the edits?”

Me: “[Client], there seems to be a misunderstanding. I click the link and see the entirely new document. Have you checked this [link]?”

Client: “Found it. This should have been sent sooner.”

Me: “There were three versions sent earlier during the week to your email. Did you not receive them? Just to show, I’ve attached screenshots of the timestamps and emails sent.”

Client: “I did not scroll down to see the emails in Gmail. Please notify us earlier if I haven’t seemed to have noticed the link in your opinion.”

Me: “…”