Not Just The Tire Causing Skid Marks
(An elderly man comes into our shop for a tire repair. I start the work order and provide his keys to a tire tech. I let him know that he should give us about 20-25 minutes before his car will be ready.)
Customer: “Oh, that’s okay. I have to go use your washroom and I’ll be in there for quite a while”
Question of the Week
Have you ever served a bad customer who got what they deserved?