Not In The Zone
Customer Service | Working | July 11, 2016
(I am trying to get some basic information from a global logistics company.)
Me: *asks my question*
Rep: “I’m sorry, I don’t know, but you can call this phone number.” *provides number*
Me: “Great, and what are the office hours?”
Rep: “Monday through Friday, eight to four.”
Me: “What time zone is that?”
Rep: “I’m sorry; I don’t have access to that information.”