Not In The Market For That Kind Of Talk
(I work in the complaints section of a call centre for a very well-known supermarket chain.)
Me: “Hello, and thank you for calling [Supermarket Chain]. How may I help you?”
Male Caller: “Hey there, baby girl. I was wondering if you could help me—“
(CLICK. Don’t get that kind of call often in my type of call centre.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
