Not In Line And Out Of Line, Part 6
I’m in at the Department of Motor Vehicles (DMV) for a simple disabled placard. Here, you wait in a check-in line, where a person will assist you briefly before giving you a number to be called up to the desk. They also give out paperwork to be filled out, handle placards, and answer general questions.
I’m second from the front when a woman walks in, skipping the line. She speaks to the person in front of me, asking if this is where she gets a number to be seen. The person in front of me says they don’t know; they’re there for an appointment.
She asks if she can “ask a quick question” to the check-in person to make sure she’s in the right place. The person in front of me agrees.
Check-In Person: “Do you have an appointment?”
Woman: “I didn’t know you did appointments.”
Check-In Person: “We’ve had them for three years.”
Woman: “I don’t use the Internet or watch the news.”
Check-In Person: “What can I help you with?”
She goes into this thing about needing a number for being called up, it’s about her license, and can the check-in person just look at it and answer some questions before she gets her number?
Check-In Person: “Ma’am, I’m happy to help, but you need to get in line and wait your turn.”
She looks at the line, which is about twenty people, and looks back at the check-in person.
Woman: “I need to wait in line for a simple question? And to get a number? All the way back there? This is bulls***!”
She stomped toward the back. She wasn’t in line when I left about five minutes later.
Related:
Not In Line And Out Of Line, Part 5
Not In Line And Out Of Line, Part 4
Not In Line And Out Of Line, Part 3
Not In Line And Out Of Line, Part 2
Not In Line And Out Of Line