Not In Good Company

| Sydney, NSW, Australia | Right | June 4, 2014

(It’s my first week on the job, working in a retail store selling bed linen, table linen etc. I take a phone call.)

Caller: “I was in [different store] and they said you had covers for futons.”

Me: “I’ll just check for you.” *put the phone on hold, and turn to a coworker* “Do we have futon covers?”

Coworker: “No, but sometimes king sized quilt covers fit them.”

Me: *gets back on phone* “No, I’m sorry. We don’t have futon covers but we do have king sized quilt covers that might fit.”

Caller: “No, king quilt covers are too small for my futon and [different store] said that you would have them.”

Me: “No, I’m sorry. We don’t.”

Caller: “But [different store] said that you had them.”

Me: “They are mistaken. We don’t.”

Caller: “They said you had them.”

Me:  “No, we don’t. The closest thing we have is king sized quilt covers.”

Caller: “But [different store] said that you had them!”

Me: “Maybe you could ring them back.”

Caller: “Why?”

Me: “To ask them exactly where we keep them. They seem to know more about this shop than I do.”

Caller: “What do you mean?”

Me: “Well, they’ve told you that we, in a completely different company, have them and you believe them over me, who actually works in the company.”

Caller: “Oh, you don’t have any?”

Me: “No.”

Caller: “Are you sure?”

Me: “Yes.”

Caller: “Okay, bye.” *click*

1 Thumbs
1,781
VOTES