Not How You Ent-ice Customers
(Iced lattes aren’t popular here, so anytime I want one I have to describe the drink to the barista.)
Me: “Can I get a freddo cappuccino with extra milk?”
Barista #1: “Sure. Hey, just so you know, that drink is an iced latte.”
Me: “Oh, I know. It’s just that most people don’t know what that is so I have to describe it.”
(I come back to the same coffee shop, the same day, but it’s after a few hours so the shift has changed.)
Me: “An iced latte, please.”
Barista #2: “I don’t know what that is, but we don’t sell it here.”
Me: “…”
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