Not Going To Change Their Story About Change

, , , , | Right | December 28, 2017

(My coworker and I are both managers in a grocery store. My coworker is working the till while I am doing other tasks. As more customers show up, I also start cashiering to reduce the line. I start ringing out a regular.)

Me: “Your total is 8,46€”

Regular: *handing me a 10€ bill*

Me: “Thank you. Here’s your 1,54€ back. Have a nice day.” *puts money in drawer and closes it*

Regular: “And my 40€?”

Me: “Excuse me?”

Regular: “Where are the other 40€? I gave you a 50€ bill.”

Me: “Eh… No, you paid with a 10€ bill.”

Regular: *looking inside his wallet* “No, that can’t be. I gave you a 50€ bill.”

Me: “Then, I have to count my drawer, but first I have to ring out the others in line.”

Regular: “Okay.”

(I quickly ring out the three other customers in line. I then take out my drawer and give it to my coworker to count; I don’t want to be accused of pocketing the money while counting in the back office. While my coworker is checking my drawer, I jump onto his till while the regular waits, staring at me. After about five minutes my coworker returns.)

Coworker: “The change in the drawer is only three cents off.” *gives me the record while switching places with me*

Regular: “That can’t be.”

Me: *showing the regular the record* “You can see that I only have three cents more than I should have in my till. You paid with a 10€ bill.”

Regular: *getting angry* “No, I was at the doctor this morning. He didn’t have change for a 50€ bill so I paid with my last 10€ bill.”

Me: “I’m sorry, but you paid with 10€. My drawer’s correct, so there’s nothing I can do.”

Regular: “Then, I will talk to [Chain]’s head office and sue you.”

Me: “You do that. My name is [My Name]. I have to do other things now.” *leaves*

(Later that day I talk to my coworker about it.)

Coworker: “How thick can someone be?! Like we both would change the result just to get 40€.”

Me: “Yeah… and want to know what’s the best part? When he looked inside his wallet I saw another 10€ bill.”

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