Not Going According To Phone Plan
(I work in a small-scale electronics store and am the only female sales associate in the place. We get paid largely on commission, and specialize in cellular phones. I helped a gentleman in his 50s set up his phone plan.)
Me: “Well, sir, your plan is almost ready to go. Now I just need some information on who the other phone line is for and we’ll be all set.”
Customer: *winks creepily* “The other phone is for my son. Good looking kid in his twenties going to law school. You’re a smart girl; save his number and give him a call. You’d be well taken care of.”
Me: *laughs awkwardly* “I will keep that in mind, sir. In the mean time, let’s get your phone plan taken care of so you can be on your way.”
Customer: *frantically dials his new phone* “Robert?! It’s Dad. Come to the [Store] right now! There is a girl here you should meet.” *pauses for son’s response* I’d say a six. Hard eight if she put in a little effort.”
Question of the Week
Have you ever served a bad customer who got what they deserved?