Not Giving The Staff Enough Credit
Clothing Store | Right
| September 9, 2015
(I work at a clothing store, we have a pinpad where customers can swipe their cards but we have to swipe the card at the register. And we have to ask if it’s credit or debit, and if it’s credit we need to ask to see the customer’s ID.)
Me: “Is that credit or debit?”
Customer: *says as if I don’t understand English* “This is a… credit… card. It’s American Express.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
