Not Getting To The Meat Of The Problem, Part 4
(We have a regular pizza place we order from, which offers a set vegetarian deal. We never had any problems with them before.)
Delivery Guy: “Hi. I’ve got your order.”
(He starts piling up boxes in my arms. I realise that there’s too many boxes for sides.)
Me: “Hey… I don’t think these are ours. We had [set veggie deal]. It only had the two sides.”
(The two of us open the boxes to check. It’s clearly not our order. There are several boxes of sides and two meat pizzas.)
Me: “This definitely isn’t ours. We had the [set veggie deal]?”
Delivery Guy: “Are you sure it isn’t yours?”
Me: “Yeah. We had veggie pizzas, so it’s not just the wrong sides. This looks like it might be someone else’s order.”
Delivery Guy: “Oh. Well, do you want this one?”
Me: “Um, no thanks. We’d like to have what we ordered.”
Delivery Guy: “But this one has more than you ordered! You’ll get more food!”
Me: “We couldn’t have it even if we wanted. We’re vegetarian and those are meat pizzas.”
Delivery Guy: “You’re sure?”
Me: “Yes.”
Delivery Guy: “Ah. Okay, then.”
(He turns to leave.)
Delivery Guy: “I can’t believe you’re making me go all the way back to the restaurant, when you could have just had this!”
Me: *speechless*
Question of the Week
Have you ever served a bad customer who got what they deserved?