Not Getting The Focal Point, Part 2
During college, I work as a cashier at a bookstore. A normal, run-of-the-mill lady in her mid-thirties comes up to my register to purchase a pair of reading glasses. I ring her up.
Me: “Your total is $16.34.”
She does a double-take.
Customer: “But it says $1.50 right here!”
She points to a sticker on the lens. Confused, I look at where she’s pointing. Then, I have to stifle a giggle as I summon every ounce of politeness and tact I possess to deliver the following sentence without embarrassing her or sounding like a smarta**.
Me: “Ma’am… That’s the prescription strength.”
She did not purchase the glasses.
Related:
Not Getting The Focal Point
Question of the Week
Tell us about a customer who got caught in a lie!
