Not Getting It One Little Bit

, , , , | Right | January 26, 2018

(A woman accompanied by her husband or boyfriend is picking out ranch dressing and settles on some three-cheese ranch. I thought she mentioned wanting bacon ranch, so I show it to her.)

Customer: “Oh, no, we have some at home; I was just saying it’s good, but I like the three-cheese kind better.”

Me: “Oh, well, if you still want the bacon flavor in your salad with the three-cheese ranch, you could put some bacon bits on it, too.”

(The woman lights up as if the idea is genius.)

Customer: “Oh, that’s a great idea! Where would the bacon bits be?”

Me: “Just past the salad dressings, on the top, over there.” *I point*

(The woman tells me about how she is not a good cook because she’s never been married. She says that she knows you don’t have to be a cook to figure it out, but that she isn’t good at thinking of flavors to mix. I nod and smile and she goes over to deliberate on which bacon bits to get. I return to stocking and share a bemused look with a coworker who is stocking in the same aisle, just a few yards away. About five minutes later, the customer gets my attention.)

Customer: “Now, which ones of these taste better?”

Me: “Well, a lot of people buy [Brand] because they’re known for good meat. I’ve only ever had the [Store Brand] ones, because they were cheaper, but I can imagine that I wouldn’t be able to taste the difference, anyway, since they’re both just plain bacon. I’ve had [Brand Imitation Bacon Bits] before, too. My mom used to buy them, but they taste nasty. I would recommend that if you’re going to put bacon on something, just put real bacon.”

Customer: “Oh, okay. Now, is this real bacon?” *she shows me both the [Store Brand] and [Brand] bacon bits she is holding, both of which clearly read, “Real Bacon Bits” on the pouches*

Me: “Yes. And they’re pretty good.”

Customer: “Okay. So if it say, ‘real,’ on the package, does that mean it’s real bacon?”

Me: *pauses a moment to register the question* “Yes. That is real bacon.”

Customer: “Okay. So if it says, ‘real,’ it’s real bacon?”

(I assure her that it is real bacon again, and that if they say it’s real bacon, brands aren’t really allowed to put anything but real bacon into the package. I assure her again and again as she rephrases the exact same question about three more times, as if she isn’t grasping the concept.)

Customer: “Okay, so… So, could you show me an example of something that would not be real bacon?”

(I am stunned for a moment, but I pick up a bottle off the shelf and point to the label as I read it off to her.)

Me: “Here. ‘Artificially-flavored bacon chips.’”

(By now my coworker was silently trying to keep his cool and not laugh in front of the customer. We had to wait 10 or 15 minutes until she was out of the aisle, at which point we cracked up to each other.)

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