Not Even Remotely Getting It
(In the early days of VCRs, some of them didn’t have remote controls.)
Customer: “What is the least expensive VCR you have that has a ‘mote control?”
Me: “This one here for $219.”
Customer: *pointing to one for $179* “Does this one have a ‘mote control?”
Me: “No, the least expensive one with a remote is this one for $219.”
Customer: *pointing to one for $199* “Does this one have a ‘mote control?”
Me: “NO! The least expensive VCR with a re-mote control is $219!”
Question of the Week
Have you ever served a bad customer who got what they deserved?