Not Even Remotely Closed-Minded

| Right | December 7, 2016

(I work in a call center for a higher end computer component company. Occasionally we received calls that need to be transferred to our home office, which is in the next time zone an hour ahead of us. At 4:15 pm (so 5:15 pm, after closing time, at our home office,) I receive a call from a woman insisting that she needs to be transferred to our head department IMMEDIATELY.)

Me: “I’m sorry, but our head department is closed for the day. I can see that you’re in California, so I can assure you that you can call back tomorrow anytime between eight 8 am and four pm and we would be happy to redirect your call at that time.”

Caller: “What do you mean they’re closed?”

Me: I mean that everyone in that department, and indeed in the whole home office, has gone home for the day.”

Caller: “Well, that’s not going to work for me! There should be someone there!”

Me: “Ma’am, may I ask where you’re calling from?”

Caller: “My home, but I don’t see what that has to do with this, you little s***!”

Me: “I assume due to the nature of your call that you worked today, is that correct?”

Caller: *sheepishly* “Yes…”

Me: “And did you hang around after your department closed?”

Caller: No, why the f*** would I do that? What are you, an idiot?”

(At this point I remain completely silent, waiting for her to realize what she’s just said, and after a few moments I hear:)

Caller: “Oh, F*CK YOU!”

(She hung up without another word. I was let go shortly thereafter, although I was told during my exit interview that I had officially accomplished the funniest reason to be fired in company history, so there’s that at least!)

 

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