Not Even Remotely Close, Part 5

, , , | Right | August 29, 2020

Me: “Guest services, how may I help you?”

The guest calling is clearly a confused elderly woman.

Guest: “Yes, hello. I have blinking words flashing on my TV screen, and I can’t watch my shows with those on there. Can you take them off?”

Me: “Yes, those are your subtitles. You just have to press a button on your remote that will either say ‘Sub-T,’ or, ‘CC.’ They will turn your subtitles off.”

After a long pause:

Me: “Were you able to find it on your remote?”

Guest: “No, my remote only says, ‘Volume,’ ‘Flash,’ and, ‘Redial.’”

Me: “Ma’am, that is your phone. You have to use your remote.”

I ended up having to send our maintenance guy up to help her out.

Related:
Not Even Remotely Close, Part 4
Not Even Remotely Close, Part 3
Not Even Remotely Close, Part 2
Not Even Remotely Close

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