Not Even Remotely Close, Part 2

| UK | Right | March 28, 2014

(I work in a TV shop. We take calls for sales and tech support.)

Caller: “No. It still won’t work”

Me: “Okay. Try pressing menu.”

Caller: “There is no menu button.”

Me: “Try going to channel 123 and tell me what the screen looks like. You should see the numbers appear in the top right corner.”

Caller: *beep* *beep* *beep*

Caller: “No, still nothing.”

Me: “Just try pressing ‘1.’”

Caller: *beep*

Me: “Um… you’re pressing the numbers on your telephone. You need to press them on your TV remote.”

 

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