Not Even In Line And Out Of Line, Part 3
I work drive-thru at a fast food restaurant, and we’ve been drive-thru only since the start of lockdown. We’re slammed as usual, and the phone starts ringing. My manager is busy getting orders out, so as a senior employee, I answer it.
Caller: “Hi, this is [Third-Party Delivery App]. I’m in the parking lot; can you just bring the order out so I don’t have to wait in line?”
Me: “[Delivery App] waits in line like everybody else. Have a nice day.”
I immediately hung up on him, shaking my head. Does the guy really think that any of us have time to run an order out to him?
Related:
Not Even In Line And Out Of Line, Part 2
Not Even In Line And Out Of Line
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.