It’s Not The Dressing That Needs Addressing
(I am the assistant manager at a local restaurant, and I hear this exchange between a customer and one of my servers.)
Server: “How is everything?”
Customer: “I don’t like my salad.”
Server: “I’m sorry. What is it about the salad you don’t like?”
Customer: “Well, I don’t like kale.”
(The customer ordered a kale and beet salad, which is mostly kale, as described on the menu.)
Question of the Week
Have you ever served a bad customer who got what they deserved?
