Not Doing A B.A.M. Up Job

, , , , , , | Working | November 18, 2018

(I work at a franchise location of a national restaurant chain. After a looong renovation, it has finally reopened as a flagship store for the entire company. Because of this, our owner, district manager, marketing rep, etc. have been there every day during our busy period to help and to work out the kinks. Unfortunately, many of our old staff found other jobs during the six months we were closed, so most of our staff is new, and some are less than stellar employees. One morning, a newer employee calls to say he is going to be late, over two hours after his shift starts. He speaks to a manager with a common name, let’s say Dan. He keeps cutting Dan off and finally hangs up. He calls back a few minutes later, and our district manager — basically the highest authority other than the owners — answers. Our district manager is also named Dan.)

District Manager: “Thank you for calling [Store]; this is Dan.”

(Pause.)

District Manager: “Yes, this is Dan. What’s up, [Employee]?”

(Pause.)

District Manager: “No, you didn’t speak to me earlier… No, you really didn’t… No, I’m not messing with you,[Employee]; you didn’t talk to me… Yes, this is Dan, but I think I’d know if I’d spoken to you in the last ten minutes… You didn’t talk to me, man…”

(Pause.)

District Manager: *perfectly calm* “I’m sorry, but there’s no one here named B****-A**-Motherf***er.” *hangs up*

(The district manager walks over to the other Dan, still completely calm, and says in a conversational tone of voice:)

District Manager: “[Employee] no longer works here.”

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