Not Addressing The Readiness Issue

, , , , | Right | March 27, 2018

(Many of our customers are older and need a little extra instruction for basic tasks, like how to visit a website.)

Me: “Go ahead and open up your Internet. Let me know when you’re ready, and I’ll g—”

Customer: “I’m ready.”

Me: “—ive you the addr—”

Customer: “I’M READY!”

Me: “—ess to… Okay, great! That address is www—”

Customer: “Hang on, hang on! I need to find the box!”

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