Not Acting Their Sunday Best
(I work in a shop that exclusively sells Christian books, music, and church supplies. The store is, strangely, open on Sundays.)
Me: “All set? Did you find everything you needed today?”
Customer: “I did. Thank you.”
(She places a large stack of items on the counter. I’m halfway through ringing them up when she speaks up.)
Customer: “I can’t believe you’re open on Sundays.”
Me: “The owner believes it’s convenient for customers who can’t make it during the week, so it’s no hassle.”
Customer: “You shouldn’t be open! This is the Lord’s day!”
Me: “We do have reduced hours on Sundays so the employees can attend church. I came straight to work from a service at [local church] this morning.”
Customer: “No! You should be closed today in honor of the Lord’s day!”
Me: “Ma’am, if we were closed today, how would you get these things you’re buying right now?”
(The customer blinks in surprise and stares at her purchases. Then she scowls and thrusts a credit card at me.)
Customer: “It doesn’t matter! You should be closed on Sundays! Now do your job and ring me up!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.