Not A Very Survey
(The caller is doing a survey about my wireless/phone provider.)
Caller: “I just want to ask you a few questions.”
Me: “Okay, I kind of like surveys.”
Caller: *asks a variety of questions* “Now, about [Provider]’s billing practices. How would you rate them on a scale of 1 to 10?”
Me: “Billing? They send me a bill, and I pay it. How do you rate that?”
Caller: “Well, on a scale of 1 to 10, how do you rate their billing?”
Me: “Um, I get a bill every month. Does that give them a 10?”
Caller: *chuckles* “But on a scale of 1 to 10…”
Me: “I can’t answer that question; sorry!”
Caller: “That’s all right. Thank you for your time. And you have a very evening!”
Me: “A … very … evening? Well, you have a very evening, too.”
Caller: “Thank you!”
Me: *sigh*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
