Not A Productive Conversation
(We are a company that deals with international calls on a daily basis, though I personally don’t that often. I receive a call that goes directly to my phone, not through the main system.)
Customer: *unintelligible Spanish*
Me: “Hello? No hablo mucho español” *I don’t speak much Spanish*
Customer: “Hello?” *unintelligible Spanglish*
Me: “This is [My Name]. How can I help you?”
Customer: *very thick accent* You speak English, yes?”
Me: “Yes, I do.”
Customer: “Then let’s speak English.”
Me: “Sounds good! What can I help you with?”
Customer: “I had some questions.”
Me: “Okay? Is this pertaining to [Product]?”
Customer: “[Product]? Do you have a website?”
Me: “Yeah! It’s [website]!”
Customer: “Okay. okay. And you sell what again?”
Me: [Product]. Did you need help with something?”
Customer: “You have a nice voice.”
Me: “…”
Customer: “Would you give me your phone number?”
Me: *creeped out* “I’m sorry. I can’t give that information to you.”
Customer: “You don’t want to talk on the phone to someone in Spain?”
Me: “No.”
Customer: “No?”
Me: “No.”
Customer: “No?”
Me: “No. No es bueno para mi.” *It’s not good for me*
Customer: “Oh! You speak Spanish?”
Me: “Un pequeño” *A little*
Customer: “How wonderful! We could talk in Spanish and English over the phone!”
Me: “I’m sorry, sir. Was there something you wanted?”
Customer: “We could be private phone buddies if you’d like.”
Me: “No, I don’t think so.”
Customer: “You have such a lovely voice. And you seem very nice and beautiful.”
Me: “I’m sorry. Please do not call back unless you have questions about [Product]. Have a good day.” *hangs up*
