Not A Good Tempura-ture
I ordered some food from a popular food delivery service. They gave me an ETA of 1:21 pm. By 1:45 pm I hadn’t received anything, so I messaged the company via the app requesting an update. They told me the driver had left and my food should arrive any minute. Still nothing at 2:00 pm, but the delivery service called me to check in. The rep said the restaurant was saying the driver delivered my food at 12:47 pm.
I told them no, that I’d been home and no one had knocked or rung the doorbell. The rep was adamant that my food had been delivered, so I checked my front porch. Sure enough, the driver had left my raw fish on my front porch in 80-degree weather!
Apparently, the driver swore he handed my food over to an actual person, but seeing as how I was home alone, that does not check out.
The restaurant demanded I return the food in order to get a refund. They clearly didn’t believe me, so I hope they saw how soggy my tempura was and how questionable the shrimp had become!
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.