Not A Friendly Interface
(I’ve received a phone call from my grandmother, who is in a room just down the hall from me.)
Grandmother: “I need you to come in here and help me with something on Facebook!”
Me: *sighing* “All right, I’ll be right there.”
(I walk down the hall to help her.)
Me: “All right, what do you need?”
Grandmother: “How do I send a friend request to this person?”
(I look at the screen, which requests she add a new friend of hers as a friend in order to send her something. Right next to the message is a large, bright green, hard to miss button that says “add friend,” which I click. It’s taken me less than a second to do all this.)
Me: “Done.” *walks away*
Grandmother: “Wait, that was it? How was I supposed to know that’s how you add a friend?”