None Of This Qualifies As Helpful
I send an email to my doctor’s office, through the HMO system, detailing my symptoms and asking for advice.
Nurse’s Email: “Dear Mrs. [My Name], I am [Nurse] working with your doctor. I have read your email. I am not qualified to respond to this email. Someone else will get in touch with you.”
When I stop laughing, I call the official HMO Medical Advice Line and list my symptoms.
Medical Advice Person: “Do you want a [widely-spreading illness] test?”
Me: “I don’t think so, but I’m not medically trained, so…”
Medical Advice Person: “Oh, I’m not medically trained, either! I just answer the phones.”
I gave up, had some chicken soup, and went to bed.
Question of the Week
Have you ever served a bad customer who got what they deserved?