Non Sequitur
Clothing Store | Right
| October 1, 2011
Customer: “Where is the escalator?”
Me: “Go down this aisle and turn left. It’ll be right there.
Customer: “Where?”
Me: “Down this aisle, to the left.”
Customer: “Where?”
Me: “Let me show you.”
(I walk her over to about five feet from the escalator and point at it.)
Me: “It’s right here, ma’am.”
Customer: “Where is the escalator?”
(I move to stand almost on it.)
Me: “Right here.”
Customer: “This is the escalator?”
Me: “Yes”
Customer: “Oh, thank you! You are so pretty.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
