Nobody Has Time To Deal With Your Bigotry

Many years ago, whilst I was at university, I worked in a call centre for a large Australian telco. The call centre I worked at was in an affluent suburb of Sydney. We had another office in Melbourne.

The company I worked for had the reputation of being very forward-thinking. They were happy to hire bright and happy people. They were amazing at recognising “alternative” lifestyles.

A substantial amount of my workmates identified as LGBTQ+. Our Christmas party was the third-biggest event on the Sydney gay calendar, behind Mardi Gras and the Filth Ball.

One graveyard shift, I had the misfortune of taking a call from an extremely irate man. He had already spoken to a couple of other representatives and had terminated both calls.

As soon as I answered his call:

Customer: “I don’t wish to speak to a woman or a [homophobic slur] bloke.”

Me: *In a very perky voice* “Well, sir, that’s all we have here. “

He called me a c*** and terminated the call.