No Vocation For Location
Tech Support | Right
| April 17, 2017
(Troubleshooting is little bit different for callers from offices and for calls using VPN. I work on out-of-hours so it is usually for remote workers, but not always.)
Me: “Are in office or are you remote?”
Caller: “What do you mean by that?”
Me: “Are you in office or are you at your home?”
Caller: “Sorry, I’m not technical savvy.”
Me: “Well, this is not technical. Where are you?”
Caller: “I don’t know.”
Me: “Maybe you need some vacation.”
Question of the Week
Have you ever served a bad customer who got what they deserved?
