No Vocation For Location, Part 7
Baltimore, Call Center, Crazy Requests, Geography, Maryland, Stupid, Tourists/Travel, USA | Right
| September 2, 2013
Me: “Thank you for calling [Airline]; this is [My Name]. How can I help you?”
Caller: “Yeah, I want to book a flight from here to Los Angeles.”
Me: “Okay, what city are you departing from?”
Caller: “I want to go to Los Angeles.”
Me: “From where?”
Caller: “From here.”
Me: “What city are you in?”
Caller: “The same as you.”
Me: “I’m in Baltimore, Maryland. Is that where you are?”
Caller: “No. Can’t you tell from my phone number?”
Me: “We have no way of knowing where you’re calling from. If you tell me what city you’d like to depart from, I can look up the flights for you.”
Caller: “Well, if you don’t know where I am, what good are you?” *click*
Did you find this story using our Airline Staff roundup?
