No Vocation For Location, Part 2

Customer: “Yes, I am wondering why I got hit with roaming charges in the Bahamas?”

Me: “It’s because your plan offers you coverage in the United States and outside of it there are roaming charges.”

Customer: “Well, I never got these charges in Puerto Rico!”

Me: “That’s because Puerto Rico is part of the US.”

Customer: “But it takes me longer to get there!”

This story is part of the More Clueless Tourists roundup!

This story is part of our 2nd Terrible At Geography roundup!

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Question of the Week

Tell us your story about a customer who couldn't understand the most simple concept.

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