No Turn-Up For The Books

| CA, USA | Right | July 5, 2017

(Our store is set up a little differently due to the building we’re in. The front is a small room with the cash wrap and some displays/fixtures, which leads to a larger room where we have the bulk of our books. While there is a doorway between the rooms there is no door, and you can plainly see books through the doorway. We still get people asking some variation of “is there anything in there?” several times a day. We’ve even put up signs over the doorway that say “BOOKS” in giant letters and still we get the questions. On this particular day, though a woman comes in.)

Me: “Hi, can I help you find anything?”

Customer: “No, I’m just browsing. Is there anything back there?” *points to the doorway*

Me: “Yes, we have books back there.”

(She browses for a minute or so in front room, then goes into back room. She’s there less than ten seconds before she comes out.)

Customer: “Oh, it’s just books back there.”

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