No, There’s Not An App For That
(I work for a vet clinic.)
Me: “[Clinic]. This is [My Name]. How can I help you?”
Customer: “Yeah, my dog is coughing. Do you know why?”
Me: “Well, that could be any number of reasons. You’d really need to come in for us to know.”
Customer: “Oh, so, you can’t diagnose over the phone?”
Me: “No?”
Question of the Week
Have you ever served a bad customer who got what they deserved?
