No Sunshine On This Cloudy Day
(I work in a fast food restaurant next to a hospital in one of the most sketchy parts of town. Our policy is that if a customer is missing food, we can only replace it if they have a receipt.)
Customer: “I was missing a sausage, egg, and cheese biscuit.”
Me: “Okay, pull around to the window and I’ll fix your order.”
Customer: *pulls around*
Me: “Do you have your receipt?”
Customer: “My what?”
Me: “Your receipt. I can’t replace it if I don’t have a receipt.”
Customer: “Nah, my girl came through earlier.”
Me: “Does she have a receipt? Or do you know what she ordered, so I can pull the order back up?”
Customer: “Nah, my girl came through. Do you not remember my girl?”
Me: *agitated* “I don’t know who your ‘girl’ is.”
Customer: “But that’s my girl. How do you not know my girl?”
(I just shut the window and let him pull up and speak with a manager.)
