No Sudden Gender Changes, Please
(Another employee and I are working the drive-thru and we both are able to talk to customers at the speaker box.)
Male Coworker: “Hi, what can I get for you?”
Customer: “Well, I’ll take a number two and a number seven.”
(At this point, my coworker has to talk to another customer, so I finish talking to the customer. I am a woman.)
Me: “Okay, and what would you like to drink with those?”
Customer: “Wh-What happened to the MAN I was talking to?”
Me: “I’m sorry… he was helping another customer for a moment. Did you not want to talk to me?”
Customer: “That’s just rude and confusing for the customer!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.