No Soup For You! Part 10

I work in a cheap and quick diner. A customer orders a bowl of soup to go. We are very busy, and currently out of the type of soup she wants.

Me: “That’s going to be a fifteen-minute wait.”

Customer: “I need it quicker!”

Me: “It takes at least ten minutes to heat up the soup.”

Customer: “Just prepare it and put it in the microwave.”

We agree to do this but two minutes later she asks me where her soup is. Two minutes later, she asks again. Two minutes later, same deal.

Customer: “Where’s my soup?”

Me: “It’s in the microwave, ma’am, but it will take a little longer.”

Customer: “Make the microwave go faster!”

Okay, well, whatever. I pull it a little early, and it’s still cold, but at this point, I don’t care. I portion out her soup.

Our to-go soup containers are taller and narrower than the in-house bowls, which are flat and wide; the volume of soup remains consistent between the two containers. I know this because the portion size is two whole ladles, regardless of the container.

I bring this customer her soup, and she immediately protests:

Customer: “You haven’t given me enough soup! I’m not going to pay the same price for less soup, just because I’m taking it to go!”

I attempt to explain that this is the same size soup, just in a different container. She stares at me the entire time with this suspicious look on her face, like she thinks I’m trying to pull a fast one on her.

Customer: “But the bowls in house are bigger.”

Me: “They’re wider, but this bowl is taller.”

After a few minutes, she eventually takes her soup. Shows back up half an hour later.

Customer: “It’s cold.”

I’m so glad I don’t work there anymore…

Related:
No Soup For You! Part 9
No Soup For You! Part 8
No Soup For You! Part 7
No Soup For You! Part 6
No Soup For You! Part 5