There Is No Safety In Numbers

, , , | Working | January 4, 2018

(I have broken the screen on my phone and am calling to find a place to get it fixed. Since I live in such a small town, there isn’t anywhere I can get it done locally. I am calling on a Tuesday.)

Me: “Hello, I have a [phone] and need to get the screen replaced, and I was wondering if you could do so?”

Owner: “Sure, but I don’t have the parts to do so today, but I can order it for tomorrow.”

Me: “That’s fine. I live over an hour away, and couldn’t bring it in until Friday afternoon, if that’s all right.”

Owner: “Oh, I can definitely have the part by then. And we have time, if you would like to set up an appointment. I just need a name and phone number.”

Me: “Okay, I’m [Name] and my number is [number].”

Owner: “Can you repeat that number for me?”

Me: “Sure. It’s [number].”

Owner: “Okay, thanks. I’ll see you Friday.”

(Friday comes around and I drive to the shop.)

Me: “Hello, I talked to someone a few days ago about getting my phone fixed.”

Owner: “Yeah, you talked to me. Sorry, my supplier is out of stock for your phone, so I can’t get it replaced, and I don’t know when I’ll be able to get the part in. And I didn’t write your number down, so I couldn’t call you.”

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