No Recognition Or Cognition
(A customer comes in asking for dictation software. I showed him a very popular dictation package.)
Customer: “Does that use voice recognition?”
Me: “Yes, it does.”
Customer: “Oh, I don’t want that! Voice recognition doesn’t work. Do you have any dictation software that doesn’t use voice recognition?”
Me: “No, we do not.”
Customer: *looks annoyed and leaves*
Question of the Week
Have you ever served a bad customer who got what they deserved?
