I Have No Power To Help You

, , , , , | Working | March 19, 2018

(In the days leading up to hurricane Irma, our portable power supplies have been selling out immediately after each shipment.)

Customer: “Do you have any of those things that are solar powered, or that you charge, and then you can charge your phone from them?”

Me: “Sorry, we’re sold out.”

(I go back to work, but a few minutes later the customer is at the counter, taking to my coworker.)

Customer: *says something I don’t catch* “…and I wanted to show her this, because I asked if you had any and she said you don’t.”

(I see that she is holding a standard wireless charger.)

Me: “Actually, ma’am, that’s not a power bank. The way that works is you plug it into the wall and then you can charge your phone by laying it on top of that, instead of plugging your phone in. It still needs a power source to work.”

Customer: “Oh, thank you. I just wanted to make sure.”

(I think nothing of this until about an hour later when I’m on lunch. I go to the deli to buy a hot meal, and the employee that comes to help stops when she sees me and glares.)

Employee: “What do you want?”

(I order, and while she’s getting my food she starts talking to another employee next to her, loudly.)

Employee: “So, let me tell you about what this cashier just did.”

(The guy next to her just grunts, as he’s helping someone, too.)

Employee: “I sent my mom to go buy a charger for my phone for the storm, and the cashier tried to talk her out of it. She said it wouldn’t work because it’s wireless, but that’s not true.”

Coworker: “Why would they lie?”

Employee: “Well, the only reason I can figure is so they can get it themselves.”

(The guy grunted again, then walked away to weigh his customer’s food. The employee helping me followed him, and continued to complain out of earshot. When she was done, she came back and wordlessly handed my food to me, still glaring. I put on my biggest smile and said thanks. I hope that she doesn’t lose power.)

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