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No Point Crying Over Christmas Milk

, , , , | Right | December 24, 2018

(I am a supervisor at a store that is closing early on Christmas Eve, and will be closed on Christmas Day. It is the end of the day and I am waiting for my father to come and pick me up. The store is locked up but the lights are still on because there are a few associates still cleaning up from the busy day inside. We’ve had FOUR HUGE signs up for WEEKS reminding customers that we close early on Christmas Eve and we are closed on Christmas Day. I’m sitting on a bench by the door, and a customer walks almost into the doors assuming they will automatically open. His confusion quickly turns to anger as he tries to pry the doors open with his hands. I am watching in awe and trying my hardest to hold back laughter. He then starts yelling, “HELLLOOOOOOO!” I realize I should probably let him know we are closed, so I start this conversation with him.)

Me: “Sir, I’m sorry, but we closed at 7:00 today. I apologize, but we won’t be open again until the day after Christmas.”

Customer: “WHAT?! Well, how was I supposed to know that?!”

Me: “We’ve had all four of these signs posted since the beginning of the month.”

(I point to the signs in front of his face.)

Customer: “This is outrageous! I demand you let me in! Where am I supposed to get my milk?”

Me: “I don’t know, sir, but we are closed. Maybe try [Convenience Store]?”

Customer: “Ugh! You b****!”