No Pain For This Refill
(I work as a pharmacy technician. A lady needs her medication refilled but has no refills left. I offer to call the doctor for her but she is mad that we won’t just fill her prescription then and there. Her medication is used for blood pressure.)
Customer: “Since you won’t give me my medication, can I just take this in the meantime?” *holds up aspirin*
Me: “Uhm… no. Aspirin is not the same as your [blood pressure medication].”
Customer: “Why? It’s the same size and color as my medication.”
Question of the Week
Have you ever served a bad customer who got what they deserved?