Right Working Romantic Related Learning Friendly Healthy Legal Inspirational Unfiltered

No One Should Be This Stressed Over Cake

, , , , , | Right | March 13, 2020

(I work in the bakery department at a large grocery store. I am a cake decorator, but I am cleaning up for the night, as the store closes in less than an hour. A customer approaches the counter with her young son.)

Customer: “Excuse me, can I ask you something?”

Me: “Sure, what’s up?”

Customer: “Yeah, if I come in tomorrow morning, will you have chocolate cakes?”

(I look up, confused, because I know that there are at least ten different types of chocolate cake on the shelf at that moment.)

Me: “That… Sorry? What kind of cake were you looking for, exactly?”

Customer: *agitated* “I just want to know if you’ll have chocolate in the morning or will you make some?!”

Me: “Well, I’m sure these cakes will still be here in the morning.”

Customer: “OH, MY GOD! That isn’t what I’m f****** asking! I want this double chocolate cake. I want to know if it will be here in the morning.”

Me: “Oh, you mean the chocolate lovers. Well, I doubt it will sell by the end of the night, so it should be here in the morning. But I can’t guarantee that, technically.”

Customer: *now yelling everything at me* “Okay, you need to listen to me! Jesus! Will it be here in the morning and will you make another one?!”

Me: “All of our decorators are gone home for the night. If these cakes sell, we’ll make more, but I don’t know exactly when. If you need one for a certain time tomorrow, you can place an order, and I can—”

Customer: “Are you being sarcastic with me right now? I’m not f****** slow!”

Me: *very confused* “No, I’m not. I’m saying that I can’t guarantee this cake will be here when you come in. But if you place an order, which is basically just giving me your name and number, I can promise it will!”


Me: “I’m sorry, I don’t—”

Customer: “Okay, I’ve had enough of this!”

(She storms off with her hands in the air. I’m still standing in the bakery entrance with a confused look on my face. My coworker, a lady older than me but brand new to the store, comments on the customer’s rudeness. The customer comes running back.)

Customer: “You are f****** rude. I am a customer! Are you really going to talk to me like this?!”

(I don’t know what else to do now, and I need to serve other customers, so I give up.)

Me: “Yes.”

Customer: “You young brats are so rude! Oh, my God!”

(The customer screamed at my coworker, who she assumed must be my superior, about how I needed to be fired, as I served the other customers. The last thing I heard was the customer screaming in anger when she asked about the chocolate cakes, and my coworker had to turn to me for the answer!)

Question of the Week

Tell us about a bad customer who received the most satisfying comeuppance.

I have a story to share!