No Need To Be Shirty
Me: “Can I help you with something?”
Customer: “Yeah. I have a guy painting a room in my house, but I told him I don’t like it.”
Me: “If you’d like another color, I can help you pick a new one.”
Customer: “That’d be great. I have to cover up this color. It’s the most horrible, disgusting color I’ve ever seen. It looks like… it looks like…”
(The customer looks up at me, and points.)
Customer: “It looks like your shirt.”
(I am speechless.)
Customer: “Yeah, ugly like your shirt. Oh, sorry! It’s a nice shirt, I guess.”
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Question of the Week
Have you ever served a bad customer who got what they deserved?