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No Need To Bus(t) My Chops

, , , | Working | January 18, 2018

(Sometimes the local public transit system’s website has some errors. I am planning a route on a very reliable map application and I notice a discrepancy between the arrival times for the bus I will be transferring on to. I call the transit office to confirm.)

Me: “Hi, this app is telling me that this bus is coming at 3:45, but the website doesn’t list that time. I just wanted to confirm—”

Employee: “What makes you think that you should trust an application OVER THE COMPANY PROVIDING THE SERVICE?!”

(I hung up, because I didn’t need to be spoken to that way. Sure enough, the map application was correct and their website was wrong. I noticed that the error was fixed about an hour later.)

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What is the absolute most stupid thing you’ve heard a customer say?

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